X2 Communications, a leading provider of innovative technology solutions, is proud to announce its official partnership with EdTechPro as a distributor, leveraging Yeastar’s cutting-edge communication systems to bring smarter, more connected solutions to the education sector.
The EdTechPro Portal is a powerful integration tool that connects Yeastar P Series Phone Systems with leading school MIS platforms such as Arbor, SIMS, iSAMS, and Bromcom. It enables real-time access to student and caller information as soon as a call is received—empowering school staff to respond faster, more effectively, and with the right context.
Two Versions: Lite & Pro
Portal Lite
Tailored for schools using cloud-based MIS platforms, Portal Lite offers:
- Instant caller ID with student/parent profile screen-pop
- Safeguarding alerts for flagged students (e.g., court orders or key notes)
- Caller history and call journaling
- Missed call notifications for prompt follow-up
- A “Notify Staff” email tool to easily share call context with colleagues
Portal Pro
A feature-rich upgrade for schools seeking automation and deeper MIS integration:
- Includes all Lite features, plus:
- Attendance write-back directly into the MIS (sessions and lessons)
- AI-powered voicemail transcription and tagging for absence reporting
- Priority support and access to the latest features and updates
Key Features
MIS Screen Pop-Up
Portal Lite instantly displays the caller’s profile from your MIS as soon as you answer the phone, giving your team quick access to key information.
Our integration saves times by removing the problem of misspelling names or manually finding profiles in your MIS system, saving at least 2 minutes with your parent calls.
Portal Screen Pop-up
The Portal interface gathers information from different school systems into one area.
Upon answering a call, Portal will display the caller’s details such as relationship with Student’s, and their Caller History.
Communication History shows when a call was made in or out of school, by whom, and and any messages added by the Call Handler.
• Call Journaling into Arbor Communication & Notes is supported
Attendance Writeback and Artificial Intelligence Absence Voicemails
Our Portal Pro product allows schools to writeback attendance information directly to your MIS for both session (AM/PM) and lesson attendance, streamlining the first-day calling process and saving at least 2-3 minutes per attendance calls.
Additionally, we offer a feature powered by Artificial Intelligence that imports absence voicemails and suggests the appropriate absence code—saving Attendance Officers hours each week.
Safeguarding Notices
If a caller has a court-ordered relationship, this information is immediately displayed in the screen pop-up.
Schools can also add Pinned Notes to accounts, which automatically appear as soon as a parent calls.
Additionally, schools can request that CPOMS filters, such as “Monitored Student,” are displayed on the screen for added context.
CPOMS Integration
Portal allows you to set monitoring status on a Guardian’s profile, which means any time a Guardian calls in it creates a CPOMS Incident in the Incident tray.
The alert will give your Safeguarding Team the ability to see who called who and when, the call handlers name and duration of the call. It is also possible to enable a setting that will also provide a link to the call recording.
CPOMS Integration is backwards compatible with Portal and allows you to set a monitoring status in CPOMS and for it to filter back to Portal to create the alerts.
Notify Staff of Call
Another time-saving feature of Portal is the built-in email compose tool, which automatically fills in key details based on the caller. You can simply enter the name of the person you’d like to notify about the call, with the option to include a note if needed.
Interested in transforming your school’s communication strategy?
Get in touch with X2 Communications to learn more about Yeastar PBX Solutions and how the EdTechPro Portal can seamlessly integrate with your clients existing MIS.