The new release which went live on March 26, 2025, includes a range of new features, improvements, and bug fixes designed to enhance your communication experience.
CRM/Helpdesk Integration: Seamlessly integrate your Yeastar P-Series Cloud Edition with your existing CRM or Helpdesk system using a custom integration template. This will streamline your workflow and improve customer relationship management.
Call Note Feature: Empower your extension users to add disposition tags and remarks to calls. This feature allows you to capture essential information and decisions made during conversations, ensuring nothing gets lost in translation.
Microsoft Teams Optimization: The Microsoft Teams User Presence Synchronization feature has been further optimized for improved performance and reliability.
You can now sync all Teams presence statuses (such as In a Call, In a Meeting, and Presenting) with the PBX. Real-time presence updates are visible across Linkus Mobile, Desktop, and Web Clients, as well as in Teams, ensuring you always know if users or stakeholders are available or engaged in another call or meeting.
This feature supports both one-way and two-way synchronization. Easily configure how statuses are shared and mapped to keep things simple and clear across both platform.
LDAP Server Integration: Integrate with a third-party LDAP server to automatically look up contacts when an inbound call is received. The caller’s name will be displayed if a match is found, providing valuable context for your conversations.
Expanded Yealink Phone Support: The new release adds support for auto-provisioning the following Yealink phones: T20P, T22P, T26P, T28P, T32G, T38G.